We collect information you give us directly. That includes your name, phone number, email address, service address, and details about your roof leak or repair request.
We also collect basic technical data when you visit our website, such as your IP address, browser type, and pages you view. This helps us keep the site working and improve your experience.
We use your information to respond to your request, schedule a visit, and perform roof leak detection and repair services. We also use it to send appointment reminders and follow up on completed work.
We may use your contact details to share updates about your service or occasional offers from our team. You can opt out of marketing messages at any time.
Our website uses cookies and similar tools to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as intended.
We use third-party analytics tools, such as Google Analytics, to see how people find and use our website. These tools collect anonymous usage data and do not identify you personally.
We may also use scheduling or communication platforms to manage appointments and messages. These providers only access your information to perform services on our behalf.
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In all cases, we limit what we share to what is necessary.
We keep your personal information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or legitimate business reasons.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure storage and limited access for our team.
No method of transmission or storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
You have the right to request access to the personal information we hold about you. You can also ask us to correct, update, or delete that information.
California residents may have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise your rights, contact us using the details below. We will respond within the time required by law.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or how we handle your information, please reach out to us. We are happy to help.
You can call us at 626-669-3791, or use the contact details below. We serve Covina, California, and the surrounding areas.